Unit 1. Building relationship

Conversation

Visitor                                                                                                   Receptionist

Welcome visitor

My name is...

Can I help you? 

                                                                                    I can use the photocopier ?

Of course! 

Do you need to send an email?

                                                                                    No thanks!       

                                                                                    Thanks for the photocopier

                                                           

Anithing else I can help you with?

                                                                                    Yes, can I use the phone

Ok!

                                                                                    Thanks for the assistance

Ok! Have a nice day!
------------------------------------------------------------------------------------------------------------

P. 10

Have you been to San Francisco before?
No, it's my first visit.

a) Well, I hope you like it.
I'm sure I will.
And... er, is the hotel all right?
Yes, it's very comfortable.

b) I'm glad. So, do you have much time here in the U.S? Are you staying long?
No, I have to go back tomorrow afternoon.

c) Oh, I see. You'll have to come back again!

d) Of curse. I will.
So what time's your flight tomorrow?
in the evening 6:35.
Well, can i get you a taxi if you like, to get you there in good time.

e) Yes, you can, Thank you
No problem at all. Was it a good flight today?
No, it wasn't actually.

f) I am sorry to hear that. g) How was the weather?
It was raining- quite hard. There was a lot of turbulance.

h) I hope you have good luck this time.